The Key to Profitably Growing Your Business
If sales growth is your top line value generator, then operational excellence is the one that enhances your company’s bottom line wealth. It’s about doing the right things the right way. It’s about streamlining your customer’s interaction with you is as effortless and trouble-free as possible. Here are some key things to think about.
The company’s mission, vision, and value proposition are clear, understood by those both inside and outside the company. Employees have purpose and enjoy working there. They understand the customer. Customers rave about your products and services. Performance, best practices, culture and passion are clearly communicated and practiced.
Sales & Marketing
High performing companies have a systematic and repeatable way of delivering quarter after quarter grow in sales. Success requires a comprehensive marketing plan, sales talent, sales skills, plus the technology to delivery timely and unsightly market and sales metrics.
Your company practices the very best in financial hygiene. All your accounting, ledgers and important financials are in place. You consistently enjoy clean audits, produce readable financial statements, use insightful operating reports, plus use smart tax, insurance, banking and risk strategies.
Your supply or operational backbone works like a smoothly-oiled machine. Your team is consistently capable of delivering on the sales promises you make to customers and do that in a systematic, process-driven, and margin enhancing way.
Your customers rave about your products, but if there’s a problem, you make them whole with minimal trouble or effort. You have a clear idea of who the customer is, what they care about most, and employ metrics, surveys, and forms of feedback to gage your performance against their expectations.
Learn About All 18 Drivers
The above drivers are just a few of the operational excellence disciplines companies need to be really good at executing. There are several other drivers that make up the full scope of operational excellence, plus the all-important Market Drivers. To learn more about the 18 Growth Drivers, get your complimentary copy using the sign-up form below.