Margin Enhancement driven by Operational Excellence.
You may be burning through thousands of dollars in operational costs each day and not even know it. Customer complaints, multiple touches on orders, re-dos on products, and heroic efforts to keep customers happy. If this sounds like your place of work, it's time to stop the hemmoraghe and reclaim your lost margin. According to a recent study, more than $250,000,000,000 is spent each year on problems that could've been avoided by using a very simple set of well-established tools.
Our exclusive framework for margin enhancement can reveal insights to your operation that result in quantifiable savings and profitability without sacrificing customer satisfaction or loyalty. It's simple, robust, and delivers results in reasonable time frames.
Achieve outstanding customer and employee satisfaction by creating a culture of operational excellence. From the back office to your customer-facing staff, learn the tips and techniques that drives performance.
Lean Six Sigma
Travel on the journey that starts with a set of simple-every-day methods to solve those daily problems and arrive at the destination the equips your staff with the knowledge to solve the nasties "root-cause-unknown" mysteries.